Dignity Ends Contract with Anthem Blue Cross

July 2021

To ensure plan members enrolled in University of California, Student Health Insurance Plan (UC SHIP) have access to affordable, quality in-network care and coverage, Anthem Blue Cross regularly negotiates with its providers. Occasionally, negotiations to find mutually-beneficial terms can be challenging. This is the case with Dignity Health.

Anthem Blue Cross and Dignity Health, which includes Hospitals across the state, expired July 15, 2021. This contract termination affects students and dependents under the UC SHIP. This means that services a UC SHIP member receives at Dignity Health starting on July 16, 2021, will no longer be covered by Anthem at the in-network level.

As of July 16th, 2021, however, Dignity Health Hospitals and Medical Centers are considered out-of-network. Please note that out-of-network benefits will apply as follows:

  • Deductible amounts are higher for out-of-network care
  • Claims for services received will be processed at the out-of-network coverage tier
  • Higher out-of-network co-insurance rates, except for pre-approved transition assistance services, will be the patient's responsibility
  • The patient may be responsible for the balance of costs above the allowed amount for care received from out-of-network providers

If a UC SHIP member is currently undergoing a course of treatment or has a current authorization for health care services, they may be eligible for transition assistance to ensure continuity of care. Please direct members to Anthem Blue Cross UC SHIP Customer Service at 866-940-8306 or to www.anthem.com/ca for any questions about continuity of care, benefits or for assistance in finding providers.

For a list of impacted Dignity Hospitals along with nearby alternative hospitals, please see the attached PDF.

Terminating Hospitals:

Greater Los Angeles & Orange County

Terminating hospitals:

  • California Hospital Medical Center
  • Glendale Memorial Hospital & Health Center
  • Northridge Hospital Medical Center
  • St Johns Regional Medical Center (includes St Johns Pleasant Valley Hospital)
  • St Mary Medical Center – Long Beach

Inland Empire

Terminating hospitals:

  • Community Hospital of San Bernardino
  • St Bernardine Medical Center

Santa Cruz

Terminating hospital: Dominican Santa Cruz Hospital

Merced (Central Valley – North)

Terminating hospitals:

  • Mercy Medical Center Merced
  • St. Josephs Medical Center of Stockton

Bay Area – SF, East Bay, North Bay & Peninsula

Terminating hospitals:

  • Sequoia Hospital
  • St Francis Memorial Hospital
  • St Marys Medical Center

Greater Sacramento

Terminating hospitals:

  • Mercy General Hospital
  • Mercy Hospital of Folsom
  • Mercy San Juan Medical Center
  • Methodist Hospital of Sacramento
  • Woodland Memorial Hospital

Greater Sacramento – North/East

Terminating hospitals:

  • Sierra Nevada memorial Miner’s Hospital
  • Mark Twain St Josephs Hospital

Central Coast

Terminating hospitals: 

  • French Hospital Medical Center
  • Marian Medical Center
  • Marian Regional Medical Center Arroyo Grande

Greater Northern California

Terminating hospitals: 

  • Mercy Medical Center Mt Shasta
  • Mercy medical Center Redding
  • St Elizabeth Community Hospital

Central Valley - South

Terminating hospitals: 

  • Bakersfield Memorial Hospital
  • Mercy Hospital of Bakersfield