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Appointments

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Appointment types

Routine Healthcare

Schedule an appointment (telehealth or in-person) for non-urgent issues. Save same-day care for urgent needs.

Same Day Care

Use the Same Day Clinic (telehealth or in-person) for urgent issues like sports injuries, severe sore throats and urinary tract infections.

Flexible: Anytime

When you're not sure what to do, you can use:

The 24/7 Nurse Advice Line at 831-459-2591 (free to all students!)
LiveHealth Online. Consult a healthcare provider online for minor issues like flu, allergies, headache, and fever.

Telehealth

Conditions appropriate for Telehealth

  • Allergies
  • Common respiratory infections (without chest pain or difficulty breathing)
  • Fatigue or sleep issues
  • Medication management and refills
  • Mental health concerns (e.g., anxiety, depression)
  • PrEP/Doxy-PEP
  • Referral or lab order requests
  • Reproductive health (e.g., contraception, menstrual periods)
  • Review of lab/diagnostic tests
  • Follow-ups
  • Skin conditions like rash, eczema or acne (NO genital lesions)
  • Urinary or vaginal symptoms (without nausea, vomiting, fever, back pain or abdominal pain)
If you have UC SHIP, there are no fees for these services. To schedule, go to Health e-Messenger, then choose "Appointments." For students that do not have UC SHIP, please call our appointment line at 831-459-2500 to schedule your appointment. Fees for services will be discussed with you at that time.
See the CAPS website for more information about scheduling a mental health appointment.

Conditions not appropriate for Telehealth

  • Abdominal/pelvic pain
  • Acute injuries or trauma 
  • Allergic reaction
  • Asthma exacerbation 
  • Breast lumps
  • Chest pain
  • Dizziness 
  • Eye or ear complaints
  • Genital lesions
  • Headache
  • Nausea, vomiting, diarrhea 
  • Neurological symptoms (e.g., weakness, numbness, confusion)
  • Rectal bleeding
  • Shortness of breath/difficulty breathing

In-Person Appointments

Conditions appropriate for self-booked in-person appointments

  • Allergies 
  • Common respiratory infections like cold, flu or sinusitis (without chest pain)
  • Fatigue or sleep issues 
  • Medication management and prescription refills 
  • Mental health concerns (e.g., anxiety, depression, stress)
  • PrEP/Doxy-PEP
  • Referral or lab order requests
  • Reproductive health consultations (e.g., contraception, menstrual periods)
  • Review of lab/diagnostic tests 
  • Routine follow-up 
  • Skin conditions like rash, eczema or acne 
  • Urinary symptoms (without abdominal pain)
  • Vaginal symptoms (without abdominal/pelvic pain)
  • Other visits

Conditions NOT appropriate for self-booked in-person appointments

  • Abdominal/pelvic pain
  • Accutane/Isotretinoin visits
  • Acute injuries or trauma
  • Allergic reaction
  • Asthma exacerbation
  • Chest pain
  • Eating Disorder visits
  • Gender Affirming Care visits
  • Neurological symptoms (e.g., weakness, numbness, confusion)
  • Procedures (e.g., excision of a skin lesion, IUD/nexplanon insertions, colposcopy etc.)
  • Travel visits or work/program clearances

Schedule an Appointment

Schedule online using Health e-Messenger and select View/Schedule an Appointment or schedule by phone at 831-459-2500.

How to Prepare for Your Appointment

Prepare for your visit and learn what you need to do  in advance, how to check-in, and what to expect at your appointment.