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Laboratory

Hours:
See our Hours & Location page

Location:
Basement Health Center

Laboratory results can be found in Health e-Messenger.

Lab Services

Self-Ordered Testing 

Getting Lab Work

Once you have either A.) Seen a provider who requested labs or B.) Determined that you want a Self-ordered test, please do the following to complete your lab visit: 

1) Fill out the Lab Questionnaire. This allows the lab to process your results. To fill out the questionnaire, go to your Health e-messenger; Messages; New message; Self-Ordered Testing. Complete the questionnaire and submit.

2) Grab a take home kit from the health center laboratory lobby and follow the enclosed instructions.

3) If you are having blood drawn, schedule an appointment with the lab.

Frequently Asked Questions

Fasting Instructions:

Do not eat or drink anything other than water for at least 10 hours or more before your blood is drawn. It is important to be well-hydrated when you get your blood drawn. 

Laboratory Test Results

Your test results will be sent electronically via secure messaging. Students will receive an email, which will direct them to Health e-Messenger. If a test is positive, a medical professional will contact you within 1 business day through Health e-Messenger or by telephone.
To view test results on our secure patient portal:
  1. Log in to Health e-Messenger
  2. Go to the Visits/Allergies/Medication/Labs tab 
  3. Click Labs

Paper Copies of Test Results

If you need a paper copy of your results to bring to another health care provider, visit Health Information Management for more information.

Fees

UC SHIP or CruzCare plans include some FREE in-house laboratory tests ordered for illness and injury visits. 

  • Laboratory charges will be billed automatically to your MyUCSC account.
  • If services are provided at the Student Health Center, we waive your deductible for lab tests if you're enrolled in UC SHIP. If you get lab tests done outside of the Student Health Center then your $300 deductible will apply before UC SHIP pays 85% for the lab tests. 

Students who have CruzCare or insurance other than UC SHIP

  • Full charges for reference laboratory (any test performed at an outside laboratory), tests plus a handling fee will apply for all tests sent out of the Student Health Center. CruzCare does not cover reference labs or handling fees for send-out labs and we do not bill private insurance. Please also see our fee disclaimer.

Outside Clinician Ordered Laboratory Tests

We can perform most testing that your outside provider requests. Please note that the laboratory order must contain:

  • The ordering providers name and NPI or license number
  • The date it is ordered (Standing orders must have a from and to date)
  • The ordering providers phone and fax numbers
  • Patient's name and date of birth
  • The laboratory tests ordered
  • Orders are good for 6 months and can only be used one time unless the clinician specifically requests a Standing Order 
  • You may submit your outside lab orders through Health e-Messenger, fax or bring in the paper copy. 

What is our fax number?

         831.459.3659

How can I get a TB screening for an internship, volunteer position, or work-study job?

These situations have a special process. Don't use the process mentioned on the immunizations section for new students trying to meet mandatory TB requirements. Here's what to do instead:

  • If you have UC SHIP, a TB blood test is 100% covered. Use Health e-Messenger to request a TB screening from the Student Health Center. Log into Health e-Messenger with your Gold password. Select Messages, then New Message, then TB Risk Assessment for Programs, Job requiring TB Clearance, Volunteering. Complete the form and click Send. We will review the form and send follow-up instructions via secure message within two weeks.
  • If you don't have UC SHIP, ask your off-campus provider for a screening. The costs will depend on your insurance plan.