Care Away From Campus

UC SHIP has you covered anywhere in the world 24/7/365. If you're away from your home campus and need health care, you have four options.

1. Online Appointments

LiveHealth Online lets you have face-to-face conversations with a health care provider on your computer or mobile device. If you’re away from campus or need healthcare when the UCSC Student Health Center is closed, LiveHealth Online is available.

 

2. Care at other UC Student Health Centers

If you're traveling in California, you can get primary care at any UC student health services clinic. Every UC campus has one.

  • Referral: None needed.
  • Cost: You may need to pay up front and be reimbursed for any services you receive. If you go to another campus, they will treat you as if you had their own UC SHIP (excluding UC Berkeley). Please check with each UC’s health insurance office if you have questions.
  • Get started: See the list of UC Student Health Centers in the Campus Links section hereContact them to make an appointment.

3. Urgent Care Clinic Nationwide

Whether you're traveling in California or somewhere else in the U.S., you can visit an Urgent Care clinic or emergency room to get care for acute health issues.

  • Referral: You don’t need a referral for those emergency visits. If you're experiencing a medical or mental health emergency, go to the nearest emergency facility or hospital for care. For primary care or specialist services, contact the UCSC student health services for a referral.
  • Cost: You pay your UC SHIP Urgent Care copayment if you visit a UC Family or in-network Urgent Care clinic. If you go out of network, your visit may cost more.
  • Get Started: Find your nearest clinic at on the Anthem website.

4. International Health Care

You have a single point of contact 24/7 all year to assist when you are traveling internationally: BlueCard Worldwide. It’s a part of UC SHIP and you’ll need to sign up on the BlueCard website before you travel.

  • Referral: No referral needed for emergency or urgent care. For ongoing care, contact us for a referral.
  • Cost: While traveling abroad, remember that you will need to contact us for a referral before you receive non-emergency care. Chances are, you will have to use a non-network provider and pay out of pocket for care, then file a claim with UC SHIP for reimbursement. Keep in mind that UC SHIP covers most out-of-network care at 60% of maximum allowable charges. Emergency care is covered at 100% of maximum allowable charges. Any amount above the allowed charges is your responsibility.
  • Get started: If you're planning a trip abroad, call visit https://www.bcbsglobalcore.com or call 1.800.810.BLUE (2583) to make sure you're prepared. If you're calling from outside the U.S., call collect at 804.673.1177 for assistance with finding network providers abroad when you need care.

If you have questions regarding using your UC SHIP while away from campus, contact the Student Insurance Office at insure@ucsc.edu.