UC SHIP Off-Campus Care

If you’re away from campus, you can still use UC SHIP to get healthcare! Your coverage continues even when you’re off campus.

UC SHIP has you covered anywhere in the world 24/7/365. Download the UC SHIP app to get your virtual insurance card and get info on UC SHIP.

With UC SHIP, you can:

  • Have phone or online visits with  UCSC Student Health providers OR through LiveHealth Online ($10 copay)
  • Use UC Health Medical Centers for specialty care with lower out of pocket costs (with referral from SHS) 
  • Visit Student Health Centers near your permanent residence
  • Students can have most medications mailed to their off-campus address or to their local pharmacy. See the Pharmacy page for details.
  • Work with licensed mental health case managers who help you connect with medical and mental health providers and resources anywhere in the world.
  • Schedule a one-on-one wellness coaching session with health educators at SHOP

If you're away from your home campus and need health care, you have four options. 

 

1. Phone and Online Appointments

Student Health Services Providers: Student Health Services is open, now with new online and phone services! 

  • medical appointments by phone
  • mental health care online appointments
  • nutrition online appointments
  • pharmacy mail order program
  • personal wellness coaching online with SHOP
  • online support for sexual/dating violence and stalking through CARE

Get the details on the new services and general information about current Student Health Services.

 

2. Care at other UC Student Health Centers

If you're traveling in California, you can get primary care at any UC student health services clinic. Every UC campus has one. However, visit their website first to find out what services are available. Hours and services may be limited due to COVID-19.

  • Referral: None needed.
  • Cost: You may need to pay up front and be reimbursed for any services you receive. If you go to another campus, they will treat you as if you had their own UC SHIP (excluding UC Berkeley). Please check with each UC’s health insurance office if you have questions.
  • Get Started: See the list of UC Student Health Centers in the Campus Links section here. Contact them to make an appointment.

 

3. Urgent Care Clinic Nationwide

Whether you're traveling in California or somewhere else in the U.S., you can visit an Urgent Care clinic or emergency room to get care for acute health issues. Remember that due to COVID-19, you need to call the medical facility before you arrive. The urgent care providers will have instructions for you about how to care for yourself and limit the spread of the virus.

  • Referral: You don’t need a referral for those emergency visits. If you're experiencing a medical or mental health emergency, go to the nearest emergency facility or hospital for care. For primary care or specialist services, contact the UCSC student health services for a referral.
  • Cost: You pay your UC SHIP Urgent Care copayment if you visit a UC Family or in-network Urgent Care clinic. If you go out-of-network, your visit may cost more.
  • Get Started: Find your nearest clinic on the Anthem website.

 

4. International Health Care

You have a single point of contact 24/7 all year to assist when you are traveling internationally: BlueCard Worldwide. It’s a part of UC SHIP and you’ll need to sign up on the BlueCard website before you travel.

  • Referral: No referral needed for emergency or urgent care. For ongoing care, contact us for a referral.
  • Cost: While traveling abroad, remember that you will need to contact us for a referral before you receive non-emergency care. Chances are, you will have to use a non-network provider and pay out of pocket for care, then file a claim with UC SHIP for reimbursement. Keep in mind that UC SHIP covers most out-of-network care at 60% of maximum allowable charges. Emergency care is covered at 100% of maximum allowable charges. Any amount above the allowed charges is your responsibility.
  • Get started: If you're planning a trip abroad, call visit https://www.bcbsglobalcore.com or call 1.800.810.BLUE (2583) to make sure you're prepared. If you're calling from outside the U.S., call collect at 804.673.1177 for assistance with finding network providers abroad when you need care.

Frequently Asked Questions

Have questions about using UC SHIP during COVID-19? Read the UC SHIP office's answers to common questions. Tip: if you're off-campus, many counties offer free COVID-19 testing. Check your County Health Department Website for details.

If you have other questions regarding using your UC SHIP while away from campus, contact the Student Insurance Office at insure@ucsc.edu.

Visit the SHS Insurance and Billing department for more helpful information, forms, and ways to use UC SHIP.

 

Stay strong and healthy, Slugs! UC SHIP has you covered.